• Get in touch with our support team and let us know of your concern

• It is most likely a simple case of an outdated tariff on the system, in which case you can send us your most recent bill or tariff from your utility supplier and we will update this for you on the system

• Often utility tariffs are multi line, so to save you the pain of inputting this yourself, we do it for you.

• Once tariffs are up to date accurate costing should be displayed on the system