Some simple steps you can take to ensure that you won’t have connectivity issues are as follows:

• Ensure your browser is at least Internet Explorer 9 or above, Firefox 4 or above, Google Chrome 12 or above, Safari 5.0 or above

• Try to reset your cookies on your browser as it may need to be refreshed. For examples on how to do this for Chrome and Firefox click on the browser you are using.

• Close and re open your browser

• Failing the above please contact: