• I hear people say, I need the system to help me. I don’t have much time and it would be great if the system would just show me where my site(s) are going wrong and what datasources I should be looking at. I’d love to get this sort of information at a certain time every single week. Check out the following video tutorial on Reports, if you’ve not seen it already

• Notes are an excellent way of keeping track of noteworthy areas of concern on your data viewer. If you notice a spike in usage today, find out what that spike was e.g. extra production; you can then enter a note for that day and time into Advisor, directly onto your data viewer. This is highlighted in our Data viewer video tutorial as discussed in Part 1 of this question. Over time your notes will build up and you may even begin to find trends between them, telling you that something may need to change on site as this issue continues to occur. Notes can also be tracked via the Events log, which we will discuss in our next question